Reach the editors
Corrections are the messages we most want to receive. If a mechanism described here has changed, if the operator now publishes something we said it did not, or if a claim does not match what you can see in your own account, tell us and we will check it against the primary document and update the page.
Write to [email protected] for corrections and sources, or to [email protected] for anything else. Include a link to the page and, where you can, a screenshot or a link to the document that supports the correction.
What we cannot help with
- Your bonus or your balance. We are not Pocket Option and have no access to any account, promotion, progress counter or withdrawal request. Only the operator's own support can apply, cancel or release anything.
- Supplying a working promo code. We publish none, deliberately. Codes rotate and are filtered per account, so the only reliable source is the promotions area of your own logged-in account.
- Recovering money. We offer no recovery service, and nobody legitimate charges an upfront fee to retrieve funds. Treat any such offer as a second fraud layered on the first.
- Trading advice or signals. We publish no signals, run no groups and sell no courses. Anyone using our name to do so is not us.
We read everything and reply where a reply is useful. Promotional terms change without notice, so we always recommend confirming a figure in your own promotions panel before acting on it.